Returns and Complaints
You have the right to ship the product back to us if you don`t like it or the size didn`t fit you.
The return time is 14 days after you RECEIVE the package
We attach the special form of return to everysingle order that leaves our shop.
On the form there is our shipping address all instructions and field to put your paypal or bank account details to return money
You can download the return form HERE
Please notice that in case of regular returns (you didn`t like the product / size doesn`t fit you etc.) We will refund you only the product value without any shipping costs
If you wish to place a complaint - e.g. if you received wrong item/size , it has been broken during shipment , or it has some fabric faults. Please necessary contact us by e-mail: firstname.lastname@example.org
It is possible that in that case we will just return money back to you without need for shipping it back.
If you need to ship it back please first inform us about that or use the complaint section on your account.
Of course e.g. if you received the different size e.g. you ordered S size but for mistake we sent you M size - we will refund you the shipping costs and we will ship the correct size to you if available.